THE BRIEF
Client and location: Grove Park Estate, Leicester
Sector: Commercial Business Estate (Office, Retail)
Services provided: Property & Asset Management: Service Charge Management and assistance in Management Company Administration
Challenge: Managing a diverse range of business occupiers in a thriving industrial district, while enhancing the estate’s value and appeal.
The Estate: Grove Park Estate, situated in a vibrant prime business park development in the district of Leicester, represents a hub of commercial activity and is the home of a wide selection of businesses and attractions. The city, renowned for its business-friendly environment, offers a dynamic setting for national and international brands.
Client Testimonial
“Innes England’s team has been instrumental in revitalising the management of Grove Park Estate. Their ability to handle complex administrative tasks and engage effectively with various stakeholders has brought renewed energy and focus to the estate. Since Gary, George and the team at Innes England have taken on the project, it has substantially helped me as the sole Director managing the estate. Their proactivity is professional, considered and takes account of value for money for the individual site owners and occupiers. I particularly like the personal attention that Gary provides and long may this continue.”
Ashwin Mistry OBE, Director of the Management Company
The Solution
Comprehensive Estate Management by Innes England:
- Effective service charge administration: Ensured fair and transparent management of service charges across the estate’s diverse businesses.
- Management company support: Provided essential support to the management company, enhancing administrative efficiency.
- Stakeholder engagement: Successfully hosted an AGM at the Hilton Hotel in Grove Park, fostering engagement with property owners, investors and local council representatives.
The Results
- Enhanced estate management: Achieved significant improvements in estate management, delivering positive results to occupiers and owners.
- Strategic development: The AGM marked a key milestone in strengthening owner and investor relations, fostering estate development.
- Addressing local challenges: Tackled unique estate challenges, exemplifying the multifaceted nature of property management.
Conclusion
The management of Grove Park Estate by Innes England is a testament to their expertise in commercial property management. Their approach, combining efficient service charge management, administration support with proactive stakeholder engagement, has significantly improved the operational aspects of the estate. This success has established Grove Park Estate as a prime business location in Leicester, offering a thriving environment for diverse commercial entities.
“Managing Grove Park Estate presents a unique set of challenges given its diverse occupier mix. Our team has demonstrated exceptional skill in not only managing these challenges but also in adding value to the estate, ensuring it remains a prestigious business destination in Leicester.”
Gary Woodward, Property & Asset Management Director