Dilapidations Settlement at New Walk Leicester

Posted: 8th March 2024

Author: Mike Thorne


Client and location: A tenant at New Walk, Leicester.

Sector: Retail

Service provided: Building Consultancy: Dilapidations

Challenge: The client, a tenant, was approaching the end of their lease and faced potential dilapidation liabilities. They required expert advice to understand and minimise these liabilities.

Client Testimonial

“Thank you once again for your support on this one and a great result.”

The Solution

Expert Dilapidation Services by Innes England’s Building Consultancy Team:

Notional dilapidation assessment: Conducted a thorough assessment to advise the tenant on their anticipated dilapidation liabilities, providing a clear understanding of potential charges.

Review and negotiation: Reviewed the landlord’s Schedule of Dilapidations and engaged in negotiations to resolve the client’s liabilities.

Proactive approach: Acted swiftly and effectively to conclude negotiations well in advance of the lease expiry.

The Results

Substantial reduction in claims: Successfully reduced the dilapidation claim significantly, alleviating financial burden on the client.

Peace of mind: Provided the client with certainty and peace of mind, enabling them to plan their next steps without the worry of unresolved dilapidation issues.

Client satisfaction: The client expressed gratitude and satisfaction with the outcome, emphasising the value of Innes England’s support.


New Walk Leicester showcases Innes England’s proficiency in handling dilapidation assessments and negotiations. The Building Consultancy Team’s expertise in notional dilapidation assessments and proactive negotiation strategies not only minimised the client’s financial liabilities but also offered them peace of mind as they approached the end of their lease. This project underscores Innes England’s commitment to delivering the best value and developing strategies that exceed client expectations, whether they are tenants or landlords.