THE BRIEF
Client and location: Travelodge site, located on St Peters Street, Mansfield.
Sector: Roadside
Services provided: Property & Asset Management and Agency and Development: Service Charge Management and Lettings
Challenge: The property owners faced challenges due to a lack of experience in service charge management. They required a managing agent who could not only handle this aspect but also actively market a vacant retail unit within the property.
Client Testimonial
“We recognise that Innes England has real expertise to manage this investment asset for us and can help actively maintain the high standards and delivery of services for both the investor owners and occupiers in partnership. It’s great that Innes England can cater for the service charge and letting requirements on our Travelodge Mansfield site.”
The Solution
Integrated Property Services by Innes England: Innes England provided a comprehensive solution that encompassed both Property & Asset Management and Agency & Development services:
- Service charge management: The Property & Asset Management team took over the service charge responsibilities, ensuring efficient and fair distribution of charges while maintaining high service standards.
- Retail unit marketing: The Agency and Development team were tasked with marketing the vacant ground floor retail unit, aiming to attract suitable tenants and optimise occupancy.
The Results
- Effective service charge administration: Innes England’s management led to a well-maintained property, meeting the high standards expected by both the investor owners and the occupiers.
- Enhanced property appeal: The professional marketing of the retail unit enhanced the overall appeal of the property, attracting potential tenants.
- Client satisfaction: The property owners expressed confidence in Innes England’s expertise, appreciating the seamless integration of service charge management and agency services.
Conclusion
The Travelodge Site in Mansfield showcases Innes England’s ability to provide integrated property services effectively. Our dual approach in handling both service charge management and agency responsibilities allowed us to demonstrate versatility and expertise in property management. This project reflects Innes England’s commitment to maintaining high standards of service and our capability to meet diverse client needs in the property sector.