Business Rates

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For landlords and tenants, we cover all aspects of rating, from reviewing and challenging rateable values, managing rates payments and offering advice on vacant space or space that is undergoing works. 

We cover a wide range of sectors including industrial, office and retail premises as well as properties that are not conventionally valued. Our rating team has a complete understanding of all aspects of the rating process as well as extensive experience working with business rates legislation and local authorities, which has resulted in considerable savings for our clients.  

  • Removal of property in Leicester from the rating list for the duration of major refurbishment works being carried out. This resulted in a 100% rates saving to the client from the date the works commenced
  • A reduction in the rateable value of a retail property in Newark on Trent, saving our client circa 40% of their rates liability over the life of the 2017 rating list
  • Making a claim on behalf of a client for additional discretionary relief under the Covid Additional Relief Fund (CARF), resulting in a saving of 100% of the client’s rates liability for the 2021/22 rating year for a property in Buckinghamshire

We not only look at the accuracy of rateable values, but we also offer advice on the many reliefs and exemptions contained within the business rates legislation that only local authorities have the power to award. Furthermore, we can scrutinise your current and historical rating liability to ensure that you have not been overcharged and claim back any refunds due.

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Q. How is my rateable value calculated?
A. A property’s rateable value is based upon an assessment of the annual rent in which the property would have been let in the open market, based on certain assumptions at the antecedent valuation date. For the 2023 Rating List, the date is 1 April 2021.  

Q. How are my business rates calculated?
A. The rateable value of your property is multiplied by the Uniform Business Rate, also known as the multiplier, which is set annually by Central Government. In 2023/2024 this is £0.512, meaning you pay 51.2 Pence in the Pound against your property’s rateable value.

Q. How can I appeal my rateable value?
A. The Valuation Office Agency has a three-stage process known as ‘Check, Challenge, Appeal’.  At the ‘Check’ stage, we can correct any factual information which is incorrectly held by the VOA, for example, it may be that the size of the property shown in the rating list is too large, or the property has been split or merged together, resulting in an inaccurate rateable value being shown in the rating list.  At the second stage, known as ‘Challenge’, we can formally challenge the accuracy of the rateable value, using our expertise to negotiate with the Valuation Officer to reduce the property’s rateable value.  At the final stage of the process, known as ‘Appeal’, we can take the matter before the Valuation Tribunal on your behalf, where it has not been possible to agree with the Valuation Officer through negotiation.  

get in touch

The Business Rates team at Innes England comprises highly skilled professionals, each bringing a wealth of experience and expertise in commercial property. Renowned for their market insights and extensive network, which they leverage to provide the best outcomes for our clients. Please get in touch with them to discuss your needs:

Rahul Saini


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Adam Rock


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Andrew Smith


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Case studies

Explore our case studies to see how Innes England’s expertise has successfully guided clients across various sectors in the property market.

Victoria Retail Park, Worksop Image

Victoria Retail Park, Worksop

The Challenge: The retail park previously suffered from suboptimal management, necessitating a new approach. The introduction of new features such as electric car charging points was also a key focus.

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Travelodge Site, Mansfield Image

Travelodge Site, Mansfield

The Challenge: The property owners faced challenges due to a lack of experience in service charge management. They required a managing agent who could not only handle this aspect but also actively market a vacant retail unit within the property.

Learn More