A background pattern, diamond shapes fading out.

Menu

Occupier Services

you can trust innes england

We provide specialist commercial property occupier services, working with occupiers to manage costs while optimising the quality of their working environment.

Occupiers trust us to manage their property interests allowing them to focus on their core business.

market insite report 2026

Discover the emerging industry trends for the year ahead.

pdf file: 2 MB

Download

Landlord & occupier relationships

With our experienced team and coverage across the UK, our commercial property occupier services help build strong relationships with a wide range of investors and landlords.

We believe great landlord and occupier relationships are beneficial for all parties and we will work hard to ensure there are clear communication channels and build relationships with landlords through ongoing dialogue and regular meetings.

OUR COMMITMENT TO OUR CLIENTS

Rental obligations

We will ensure a forensic review of all invoices and charges regarding all monies due under the terms of the occupational agreement such as rent, insurance, and service charge.

We will advise on payments, query with landlords where necessary and oversee cash flow.

Service charge management

Service charges can be an unexpected, sometimes complicated and costly recharge for occupiers.

We have extensive experience in implementing and administering service charges on behalf of landlords. This expertise allows us to review and challenge service charges in detail when acting for occupiers.

We ensure all service charges levied on a property comply with the lease terms and are charged correctly. If they are not, we challenge them.

We also advise occupiers before they take on a lease, helping them understand the potential risks and costs so they know exactly what they are signing up to.

Building insurance

We will ensure that any insurance premiums being re-charge by landlords are fair and proportional for occupiers with the insurance documents being forensically reviewed.

Regular inspections of properties

Our Property Asset & Management team have a hands-on approach – we always have a visible presence and are known to both landlords and tenants. We ensure that we carry out frequent inspections to ensure the security, maintenance, and compliance of properties.

As such, we can advise occupiers on their lease-hold responsibilities ensuring compliance at all stages of the lease cycle.

Health and safety

We ensure the properties we manage remain safe and comply with all statutory requirements. As a business, we hold SafeContractor accreditation and work with our own Health and Safety advisors to keep our surveyors up to date. This helps us maintain the highest standards across our property portfolio.

We keep detailed, easily accessible records to support the ongoing compliance of managed properties. These include asbestos surveys, legionella risk assessments, fire risk assessments, electrical assessments and other health and safety documentation.

Sustainable property management

We understand the ever-evolving importance of sustainability for occupiers working with them in order to achieve their goals.

Innes England helps occupiers with proposed alterations, ensuring the works do not affect the property’s energy performance. Working closely with our Building Surveying team, we can also provide the specification, costing and monitoring of any proposed works.

get in touch

The team at Innes England comprises highly skilled professionals, each bringing a wealth of experience and expertise in commercial property. Renowned for their market insights and extensive network, which they leverage to provide the best outcomes for our clients. Please get in touch with them to discuss your needs:

Matt Howson

DIRECTOR | PROPERTY & ASSET MANAGEMENT

Photo of Matt Howson

Case studies

Explore our case studies to see how Innes England’s expertise has successfully guided clients across various sectors in the property market.

Supporting Greggs’ continued expansion across the East Midlands Image

Supporting Greggs’ continued expansion across the East Midlands

The Challenge: As part of its continued expansion across the East Midlands, Greggs required suitable new locations that would provide strong visibility, accessibility and the space needed to meet changing customer expectations. With requirements spanning different locations and property types, the challenge was to identify opportunities that complemented Greggs’ existing estate while supporting its continued regional growth. Innes England was tasked with identifying and securing two suitable premises in Lincoln and Sherwood, building on its longstanding relationship with the national food-to-go retailer.

Learn More
Supporting a leading Midlands university with estate valuation and building consultancy Image

Supporting a leading Midlands university with estate valuation and building consultancy

The Challenge: A leading Midlands university required detailed Depreciated Reinstatement Cost Assessments across six key buildings within its estate, including a Grade I-listed heritage building featuring original courtrooms and historic prison cells.

Learn More